Refund policy
At HFL, every piece is checked carefully before it leaves us. Because of this, we only accept returns or exchanges for items that arrive damaged or defective, or if you receive the wrong item.
How to request a return or exchange
- Email us at childofgodclothing29@gmail.com within 24 hours of delivery.
- Include your order number and clear photos showing the damage or problem.
- Items must be unused, unwashed and returned with all original tags and packaging.
What happens next
- We'll review your request and reply within 2 business days.
- If approved, we'll arrange the return pickup or share return instructions, at no cost to you.
- Once we receive and inspect the item, you can choose a replacement (subject to stock) or a refund.
Refunds
Approved refunds are issued to your original payment method within 5-7 business days after we receive the returned item. Your bank or UPI app may take a few extra days to show it.
Not eligible
- Change of mind, wrong size ordered, or items damaged after delivery through wear or washing.
- Requests made more than 24 hours after delivery.
Cancellations
You can cancel your order any time before it has been shipped by emailing childofgodclothing29@gmail.com with your order number. Cancelled orders receive a full refund to the original payment method within 5-7 business days. Once an order has shipped, it can no longer be cancelled.